Shipping Policy
Last updated: August 6, 2026
Thank you for shopping with Qanzeto.com. This Shipping Policy explains how we process, ship, and deliver orders placed through our website within Pakistan. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
Once you place an order on Qanzeto.com, we process it promptly so it can be handed over to our courier partner for delivery. You will receive confirmation of your order via email, phone, or WhatsApp using the contact details you provide at checkout.
2. Delivery Area
We currently deliver only within Pakistan. At this time, we are unable to accept or fulfil orders for delivery outside Pakistan.
3. Delivery Timeframe
Orders are delivered within 2–5 working days from the date your order is confirmed. Delivery times may vary slightly depending on your location within Pakistan.
4. Shipping Charges
We offer free delivery on all orders across Pakistan, with no minimum order value required. There are no hidden shipping charges at checkout.
5. Courier Partners
We ship orders through trusted courier partners, including TCS and Leopards Courier. The courier used for your order may vary depending on your location and order details.
6. Order Tracking
Once your order has been dispatched, we will share your tracking details with you via email, phone, or WhatsApp so you can follow your shipment's progress through the courier's tracking system.
7. Cash on Delivery (COD) Orders
For orders placed with Cash on Delivery, please keep the exact amount ready at the time of delivery. We may contact you by phone or WhatsApp to confirm your order before it is dispatched.
8. Failed or Missed Delivery Attempts
Our courier partner will attempt to deliver your order to the address provided at checkout. Please ensure someone is available to receive the delivery and that your contact number is reachable. If delivery cannot be completed after reasonable attempts, the order may be returned to us, and we will contact you to arrange redelivery or next steps.
9. Delays Beyond Our Control
While we aim to meet the delivery timeframe stated above, delays may occasionally occur due to courier disruptions, weather conditions, public holidays, or other circumstances beyond our reasonable control. We appreciate your patience in such cases and will keep you informed of any significant delay.
10. Address Accuracy and Changes
Please ensure your shipping address and contact details are accurate and complete when placing your order. We are not responsible for delivery delays or failures caused by incorrect or incomplete information. If you need to change your delivery address after placing an order, contact us as soon as possible and we will do our best to accommodate the change before dispatch.
11. Damaged, Lost, or Incorrect Items
If your order arrives damaged, is lost in transit, or you receive an incorrect item, please contact us within 14 days of delivery so we can resolve the issue promptly, in line with our Returns and Exchanges policy. We may ask for photos of the item and packaging to help process your request.
12. Changes to This Policy
We may update this Shipping Policy from time to time. Changes become effective when posted on this page. We encourage you to review this page periodically to stay informed of any updates.
13. Contact Us
If you have any questions about shipping or your order, reach out to us:
- Email: qanzeto@gmail.com
- Phone: +92 300 0888065
- WhatsApp: +92 300 0888065
- Address: Near Rescue 1122 Office, Main Boulevard, Vehari, Punjab, Pakistan
- Contact Form: Available on our Website