Last updated: August 6, 2026

Welcome to Qanzeto.com. These Terms and Conditions ("Terms") govern your access to and use of the Qanzeto.com website (the "Website") and your purchase of any products offered through it. By browsing, using, or placing an order on our Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Website.

1. About Us

Qanzeto.com is an online store offering home décor and garden products to customers across Pakistan. The Website is owned and operated as an individual (sole proprietorship) business.

Business address: Near Rescue 1122 Office, Main Boulevard, Vehari, Punjab, Pakistan
Email: qanzeto@gmail.com
Phone / WhatsApp: +92 300 0888065

Throughout these Terms, "we," "us," and "our" refer to Qanzeto.com, and "you" and "your" refer to the customer or visitor using our Website.

2. Eligibility

• Our products and services are currently available only to customers located within Pakistan. We do not accept or process orders for delivery outside Pakistan.

3. Products and Pricing

• We make every effort to display our products, descriptions, and images accurately. Slight variations in colour or appearance may occur due to screen or display settings.
• All prices on our Website are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. The price applicable to your order is the price displayed at the time your order is placed.
• We reserve the right to limit quantities, discontinue a product, or correct any pricing or typographical error at any time, including after an order has been placed.

4. Orders

• Placing an order through our Website is an offer to purchase. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order at our discretion — for example, in cases of suspected fraud, unauthorised activity, unavailable stock, or an error in product or pricing information.
• Order confirmation may be sent to you by email, phone call, SMS, or WhatsApp using the contact details provided at checkout.
• It is your responsibility to provide accurate and complete information (name, contact number, and delivery address) when placing an order. We are not responsible for delays or delivery failures caused by incorrect or incomplete information supplied by you.

5. Payment Methods

We currently accept the following payment methods:

• Cash on Delivery (COD)
• Bank Transfer
• Debit / Credit Cards
• Easypaisa
• JazzCash
• Other payment methods as made available on our Website from time to time

We take reasonable measures to ensure payment information is handled securely, but we are not responsible for issues that arise from third-party payment providers or networks.

6. Shipping and Delivery

• We currently deliver only within Pakistan.
• Estimated delivery time is 2–5 working days from the date of order confirmation, depending on your location.
• We offer free delivery on all orders, with no minimum purchase required.
• Orders are shipped through trusted courier partners, including TCS and Leopards Courier, or other courier services as needed.
• Delivery timelines are estimates only and are not guaranteed. We are not liable for delays caused by courier partners, incorrect address details, weather, public holidays, or other circumstances beyond our reasonable control.

7. Returns and Exchanges

• We accept returns within 14 days of delivery and exchanges within 14 days of delivery.
• To be eligible, the item must be unused, undamaged, and in its original packaging, along with proof of purchase (such as your order number).
• We offer free returns — you will not be charged for returning an eligible item to us.
• To start a return or exchange, contact us using the details in the "Contact Us" section below.
• Once your returned item is received and inspected, we will notify you of the approval or rejection of your return. Approved refunds or exchanges are processed within a reasonable time, using a method appropriate to your original payment method.

8. Customer Accounts

You may create an account on our Website, or check out as a guest without creating one. If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please notify us immediately of any unauthorised use of your account.

9. Acceptable Use

When using our Website, you agree not to:

• Use the Website for any unlawful purpose or in violation of these Terms
• Provide false, inaccurate, or misleading information when placing an order
• Attempt to gain unauthorised access to our systems, other accounts, or data
• Interfere with or disrupt the security or proper functioning of the Website
• Copy, reproduce, or misuse Website content without our permission

We reserve the right to suspend or restrict access for anyone who violates these Terms.

10. Intellectual Property

All content on our Website — including text, graphics, logos, images, and product descriptions — belongs to Qanzeto.com or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or otherwise use Website content for commercial purposes without our prior written consent.

11. Third-Party Services

Our Website is built and hosted on the Shopify platform. We also work with third-party services to run our business, including courier partners (such as TCS and Leopards Courier) and advertising platforms such as Meta (Facebook/Instagram). These third parties operate under their own terms and policies, and we are not responsible for their independent actions, delays, or errors.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Qanzeto.com is not liable for any indirect, incidental, or consequential damages arising from your use of our Website or products purchased through it. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

13. Force Majeure

We are not responsible for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, strikes, courier or transport disruptions, internet or power outages, or actions of government authorities.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any dispute arising out of or relating to these Terms is subject to the exclusive jurisdiction of the courts of Vehari, Punjab, Pakistan.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes become effective when posted on this page. We encourage you to review this page periodically to stay informed of any updates.

16. Contact Us

If you have any questions about these Terms and Conditions, reach out to us:

• Email: qanzeto@gmail.com
• Phone: +92 300 0888065
• WhatsApp: +92 300 0888065
• Address: Near Rescue 1122 Office, Main Boulevard, Vehari, Punjab, Pakistan
• Contact Form: Available on our Website